GRHANITE™ Knowledgebase
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KB Number |
Title |
108 | GRHANITE Client Installation Guide Article describes the GRHANITE client installation process |
112 | Installation Error: SQL Server 2005 setup fails during the MSXML 6.0 installation step When SQL Server Setup tries to install MSXML 6.0 SP2, it detects that the version of MSXML 6.0 that is described in Knowledge Base article 954459 is already installed on the computer. Therefore, the validation process indicates that the current version of MSXML 6.0 should not be replaced. This stops the installation of both MSXML 6.0 and SQL Server 2005 |
113 | Installation Error: MS SQL Server Installation Fails during GRHANITE Installation As part of the GRHANITE installation process, MS SQLServer 2005 Express must be installed. This can fail due to reasons outwith our control. This article gives guidance on how to resolve such issues. |
114 | Configuring GRHANITE within organisations using Proxy Servers GRHANITE needs special configuration to work within organisations running proxy servers. |
115 | Operating system recommendations for running GRHANITE GRHANITE Compatibility |
116 | Installation Error: GRHANITE Setup fails with a critical windows error whilst installing prerequisites Critical error screen appears early in the installation process and setup quits. |
117 | Installation Error: NSIS Error - Installer integrity check has failed When Setup.exe is run, an error message is displayed saying the installer integrity check has failed. |
118 | Installation Error: Could not validate definition files. FIles might have been tampered with During installation, the above message is displayed and installation fails. |
119 | Installation Error: Error Decrypting file. Please supply valid site license file (.gcf) When installing, the above error is experienced. |
120 | Installation Error: Online registration failed During installation, after the installation password has been entered, the installer reports an error stating that the Online registration has failed. |
121 | Installation Message: Unable to connect to the GRHANITE Web Server. In a variety of situations the GRHANITE installer may be unable to establish secure communications to the GRAHNITE secure web server. |
122 | Uninstalling GRHANITE What to do to uninstall GRHANITE |
123 | How to reset the GRHANITE Administrator password if you have been locked out If you try to log-in to the GRHANITE System Manager / Consent Manager application and get the password wrong three times your account will be locked. |
125 | Viewing GRHANITE data prior to exporting it You may wish to see what GRHANITE is going to send to researchers before permitting the data to leave the practcie or clinic. GRHANITE has a preview facility that allows you to do this. |