The GRHANITE™ FAQs

  1. What GP systems are supported?
  2. What is the minimum requirement for running GRHANITE™?
  3. Does GRHANITE™ run on 64-bit operating system (e.g. Windows 7 x64)?
  4. Can GRHANITE™ be installed on the server?
  5. Is GRHANITE™ able to go through Proxy or Firewall?
  6. What if GRHANITE™ can not go through proxy or firewall? Can it still be installed and perform extraction?
  7. How much traffic will GRHANITE™ consume on the GP computer on daily basis?

Q: What GP systems are supported?

GRHANITE™ support all major GP systems used around Australia. Below is the list of GP systems currently supported.
GRHANITE™ Can also support custom GP system (Please contact us to discuss your need for interfacing with custom system).

GP System Support Matrix
GP System Versions Supported
Medical Director 2, 3 and above
Genie 7, 8+
Zedmed 12, 14, 15
Communicare 9 and above
Practix 1.8 and above
Best Practice 1.6 and above
+ available in Q4 2014.

Back to top

Q: What is the minimum requirement for running GRHANITE™?

Any recent PC with Windows Operating System conforming to the following specifications:

  1. At least 1GB RAM (recommended: 2GB)
  2. Windows XP SP3 onwards (Windows 2003 Server, Vista, Windows 7, Windows Server 2008, Windows 8, Windows Server 2012, Windows 10 Pro)
  3. At least 2GB disk free disk space
  4. Internet connectivity.

Back to top

Q: Does GRHANITE™ run on 64-bit operating system (e.g. Windows 7 x64)?

Yes

Operating System Support Matrix

Operating System
Architecture
x86 x64
Windows XP SP3 Yes^ Yes^
Windows Vista Yes Yes
Windows 7 Yes Yes
Windows Server 2003Yes Yes
Windows Server 2008Yes Yes
Windows Server 2008 R2N/A Yes
Windows Server 2012N/A Yes
Windows 8 Yes Yes
Windows 10 Yes Yes
Mac OS X No+No+
Linux No+No+

+ ongoing development.
^ support end 8th April 2014 (the end of life of Windows XP. For more information visit microsoft site.

Back to top

Q: Can GRHANITE™ be installed on the server?

Yes, but it is not recommended.

Q: Is GRHANITE™ able to go through Proxy or Firewall?

Yes, GRHANITE™ is designed with firewall in mind but in some cases it might not be able to authenticate against proxy server.

Proxy Server Support Matrix
Squid Proxy ISA Server*
TransparentNo*No*
Without AuthenticationYesNo*
With AuthenticationYesNo*

* available in Q4 2011

Back to top

Q: What if GRHANITE™ can not go through proxy or firewall? Can it still be installed and perform extraction?

Yes. Extraction can be done and transferred manually via media such as USB flash disk, CD/DVD, FTP, or any other preferred data transfer mechanisms.


Back to top

Q: How much traffic will GRHANITE™ consume on the GP computer on daily basis?

It will consume around 3-5Mb per day. However, if it is performing data extraction, it will consume between 20-100Mb depending on how much data is extracted.

Back to top